RF
Roger F
1 reviews | Active since Nov 2011
16 Aug 2018, 09:51
MTN Cars TV subscription
I received an sms from MTN this morning thanking me for subscribing to Cars TV at R2.02/day! When I called the MTN call centre I was told that I must have clicked on a pop-up on the internet by mistake. I do not believe that I did. Not impressed that MTN can allow this.
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Roger F's updateReviewer Update
16 Aug 2018, 11:05Thank you for the response. I have removed the subscription by calling MTN.
My complaint was that this subscription was activated without a double response from me. I understand that a double request is required by MTN to prevent accidental subscriptions.
RF
Roger F's update16 Aug 2018, 11:05
Reviewer Update
Thank you for the response. I have removed the subscription by calling MTN.
My complaint was that this subscription was activated without a double response from me. I understand that a double request is required by MTN to prevent accidental subscriptions.