MTN CARNIVAL MALL WORST SERVICE EVER EXPERIENCED!

Signed up for new contract on 31/03. Salesman confirmed that Iphone 6s 128 plus is available. Requested same number from business to private contract. This was done. I contacted the branch on 5/4 to confirm that phone was thre. They confirmed yes. At 3pm I received a call from a lady saying that they dont have stock. I lost it. I then said maybe I should go elsewhere. She then said its fine should they cancel the contract. I asked how long it will take to get the correct phone and she said 12 months. She also said that MTN does not want rude customers like myself. I asked her name and she put the phone down in my ear. I phoned back 14 times but eveytime tgey answered the phone they kept quite and did not talk. WHAT AN EMBARRASSMENT TO MTN ! I got sorted very quickly elsewhere!