MTN CAPE GATE

<p>I bought a Samsung A3 at R299 instalment, with a R70 insurance and that made R370.00 monthly billing, i received my first statement which was R740.00, i inquired about this and i was told that insurance charged pro-rata. i paid the R740. i received second statement and the billing was R519, went again to inquire, i was assisted by two consultants, i was told that i bought bundles using a top up, when they checked the phone, the top up was at 00, i then told the lady that was assisting that i do no want a top up, i want to buy my own airtime, she no you not on top up, i asked them why am i billed R519,00 they did not know what was the problem and they said maybe i am not allowed to buy my own airtime, they escalated the matter to Head Office and since today, i havent heard anything. all i need is to get a correct bill of R370 not R519 because I NEVER BOUGHT AIRTIME ON TOP UP. my reference number is ********** </p>