MTN cant send me my invoices but can bill me

Hi have three lines with MTN, I am now going for the second billing cycle, up until today no one at MTN can still send me my November billing cycle invoices and statements. The debit order went off my account on the 1st of December 2015. But MTN cant tell me what was the amount for cause they cant give me an exact invoice on each line.<br> I have phoned the call center multiple times now. No one can find any invoices and statements on my account.<br> I was sent some invoices and statements end of November but the statements are not mine, the statements and invoices belong to Mr Vincent Mokgotlhelwa Matshedisho account number: A***.<br> How can MTN send me another persons statements??<br> It just shows how private your stuff is with MTN.<br> I did request that the debit order is removed, till someone can tell me what I actually have to pay before I pay the account again, since you guys took too much of my account last month too. I don't want that to happen again. Cause then I need to speak to another *********** bunch at MTN again.<br> Please sort this ASAP. Since I do feel that my move MTN was the wrong one.<br> <br> Renita Lategan