MTN can't fix a simple problem...

This is now the third time I need to query this problem. The technicians at MTN are too useless to understand the simple process of setting up something called priority.

The only person who actually understood and tried to assist me so far was Alice van der Merve. Everyone else is just utterly ***********.

This problem is simple! I have 10GB of night data which does not activate between 00:00 and 05:59. Please can someone fix this. I'm sure all you need to do is set the priority of Night Data to the highest priority, so it will ALWAYS activate between the allocated times. Yes, data is expensive and I need all the data I can get that I pay for.

Furthermore, I could not use night data for the last month and all 10GB expired, and this is no fault of mine. How is MTN going to compensate me for this? Bare in mind that I am paying for this "service" and not able to use it every month, which is not fair, since nobody at MTN knows how to use their own system.

Lastly, its really disappointing that there is no other way to resolve issues with MTN, as their customer care department does not reply to any queries. The only way is to log it on Hellopeter so that the rest of the world gets to know how useless MTN is. And after MTN responds on Hellopeter, they never follow up if the problem was resolved or not, that just shows they don't really care.

Please resolve this issue on this cell no only: ********** 647