MTN can’t even port and account from itself to itself. useless!!!!

Absolutely useless!!!! I went in on Saturday for an issue with my airtime. It turned out that I could be on a better package with my business… so we decided to port my personal contract onto a business contract. That was on Saturday! It is now past COB on Thursday and I am still not able to use my contract. I was put on prepaid to facilitate the process, which I was advised would take one day to move me onto the business contract. I am STILL waiting!!!!

When I phone the branch I went to they can’t help, the business department can’t help, the customer care can’t help. No one is prepared to do anything.

This is absolutely shocking!

If this is not resolved tomorrow I will move to another provider. Even though I have been with you for years you treat me like a piece of meat pushing me from pillar to post - doing nothing! I have had enough!!