MTN CANNOT SOLVE A PROBLEM - KEEP PASSING BUCKET

This is totally absurd!!! My April payment already shows on my statement as paid. MTN did not read any of my e-mails, nor saw several proof of payments - even one stamped by the bank of the March payment which is in question!! Where does a customer go to for further help???? <br> <br> Hello tpieters8,<br> <br> Thank you for posting.<br> <br> Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.<br> <br> Our records shows that the suspension has been lifted,However this line might be suspended again due to the April invoice not paid,Please make sure to pay the outstanding amount immediately.<br> <br> Regards<br> Refilwe<br> REQ:***<br> <br> I made a payment to MTN of R706 on 2 March 2015 on my regular reference number as all previous payments. Since then my phone are today being disconnected for the third time, even though I sent proof of payment twice, took proof to MTN Menlyn and phoned several times. All together I spent 47 minutes holding on, just to be cut off when before someone attend to the call. The last time I called I was assured that this would not happen again!<br> <br> I AM DESPERATE!