1 reviews | Active since Mar 2009
MTN cannot RICA sim card, SHOCKING BAD SERVICE. DONT EVER USE MTN
MTN IS THE MOST INCOMPETANT AND UTTERLY USELESS ORGANISATION THAT I HAVE EVER SEEN,.
I have made the biggest mistake trying to migrate my company cell services to them.
2 month ago i bought a sim card to start my migration to MTN. 2 months later and i cannot activate this sim card as it was purchased online with a special.
i have been to 4 MTN stores and no one can activate this card. Even after complaining to hellopeter i still cannot find someone to activate this card.
So no-one can activate this sim card, and no one want to help as it was purchanced online.
i have been attempting to ask for a refund, but even this is not helping.
I found out today, that MTN customer services has deleted this sim card from the network.
So if you are a new customer to MTN, i can assure you that their service is shocking bad. they will take your money but do not deliver the services.
take a note that i will send a letter of demand to your HQ for a refund as it is clear that customer services and all other staff working ion their shops (Centurion. mall @africa , and sandton city is not willing to support this sim that was purchased online.
