MTN cannot give you the correct department for new business number. Shocking and unprofessional.

Shocking trying to actually sign up for a data/wifi deal and at store they tell you to go online for the larger packages. You do and they tell you any queries try MTN FB page. So I do. I get a lovely email starting telling me to Please contact our Sales team on ***. I call and amanda informs me that she handles upgrades and provides me with another number for new contracts the number being ***. I phone that number and it turns out to be the retentions department. I didn't bother to wait for a consultant especially being told electronically that there is a high call volume. MTN your staff don't know which department is which. How do you sort out existing client issues. You already chasing potential clients away!!! When stated on FB there is no response from MTN!!! Shocking and unprofessional and seems nothing but poor service will be received as a client.