MTN cannot even activate my new SIM card 6 days and 8 phone calls later

I purchased a Black Friday data deal with free sim card and modem. The delivery was made on 3 Nov 2020, I received a call to confirm that I received the delivery.

Problem: 8 MTN phone calls later, the sim card is still not active. I have had this sim for 7 days and nobody at MTN can activate it. I have been sent back and forth between the so called "Bona" network departments. Nothing Boza about that, not from me as a customer. Excuses given so far: 1) SIM card will automatically activate within 48 hours 2) Your request to activate was sent, card will activate in 2 - 24hours 3) I see the new SIM but it was migrated to the new system, I cannot access that system we will transfer you to online team (online team says the same thing. They too transfer me back to support) 4) All supervisors are busy, I have emailed your request to them. They will call you. - I'm still waiting for a call. The only calls I continue to receive is MTN trying to sell me more deals. Which is ridiculous to say the least.

I doubt there is an 083 124 number variation the MTN call centre agents have not asked me to dial because according to them, their department cannot access the new MTN system. Shocking!