1 reviews | Active since Oct 2012
MTN Cannot cancel a post paid Contract
<p>My MTN Contract is at least 10 years old. I requested that it be moved to pay as you go. This was acknowledged by MTN. Unfortunately the debit order continues and MTN don't respond to email, other than an automatically generated email.</p> <p>Ref: # ********** 7</p> <p> </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly provide us with the account number or cell number that needs to be migrated to prepaid for us to be in position to resolve your problem accordingly.
warm regards
mike
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
kindly provide us with the account number or cell number that needs to be migrated to prepaid for us to be in position to resolve your problem accordingly.
warm regards
mike
********** 146
********** 146
Still no response from MTN. This is *****.
Still no response from MTN. This is *****.
Still waiting, I have to resort to stopping the debit order. This amounts to ***** from MTN and they don't have the decency to even contact me about this.
Still waiting, I have to resort to stopping the debit order. This amounts to ***** from MTN and they don't have the decency to even contact me about this.