MTN cancels home WIFI deal after paying upfront payment.

I have ordered the MTN at Home WIFI deal on 25 April 2023. The consultant I spoke to after going through the process told me I had to make an upfront payment before the deal can go through. I told her I will only make the payment on 15 May 2023. She then send me a payment link anyway, but I did not make the payment on that day. 15 May I tried making a payment on the link and it expired. I then contacted MTN and a new link was send to my email to make the payment. I made the payment on 16 May 2023. The next day 17 May 2023 I contacted MTN to hear the follow up and I was told it take about 72 hours to reflect on the system that I have made the payment. I have waited patiently. On 18 May a consultant called me to ask if I made a payment yet , I said yes and she could see on the system that I made a payment. She informed me that I will get my router in 3 to 5 working days. On Monday 22 May 2023 I phoned MTN again just to hear how far the process is, only to be told that my order has been canceled, without notifying me or anything. I have made the upfront payment they requested of me to make and then canceled my order. I have been on the phone with consultants and no one can assist me. This is unacceptable and really the worse service ever. To top it all I have been an MTN customer for years.