1 reviews | Active since May 2016
MTN Cancelling a contract seems like a fiary tale a load of hog wash
I wrote a review the other day about how I am struggling to cancel my MTN account and get a final statement amount after I went to Pay R4300.00 I got a response saying that my issue will be attended to. I am still waiting for for my issue to be attended to. I have phoned the service desk again after how many times and still no one can assist me. I am trying with the mtn headoffice they continue to put me through to the 808 service number. I'm thinking of getting legal assistance. Anyone reading this post and considering getting a contract with MTN Please, please for your sanity dont.
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint