aS
abe S
1 reviews | Active since Jul 2011
04 May 2015, 16:11
MTN cancellations
MTN service is so bad that after more than 15 years I decided to cancel it.<br> <br> Tried for 4 weeks and no answer on the 808 call center or the 011 *** 3000 number.<br> <br> Email - no response.<br> <br> utterly pathetic<br> <br> please cancel. just cancel my contract.<br> cancel it please<br> cancel<br> cancel<br> cansel
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MTN South Africa's replyOfficial
14 May 2015, 10:37Hello abeswart,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your contract has been cancelled and your number was migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your contract has been cancelled and your number was migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind regards,
Charles.
REQ:***.
Best regards,
MTN South Africa's reply14 May 2015, 10:37
Official
Hello abeswart,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your contract has been cancelled and your number was migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your contract has been cancelled and your number was migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind regards,
Charles.
REQ:***.
Best regards,