1 reviews | Active since May 2016
MTN CANCELATION OF CONTRACT NO RESPONSE ON EMAILS
<p>I struggle to assist an elderly lady to cancel her.mtn contract. They just keep on deducting money. No response. Phone 808 and there is always new steps to follow. Bad service</p>
Good Day AdeleStrydom,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please take note that the contract for cell 083*****23 has been cancelled and the number converted already to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Good Day AdeleStrydom,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please take note that the contract for cell 083*****23 has been cancelled and the number converted already to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***