RK
Reshmee K
1 reviews | Active since Nov 2018
27 Jun 2020, 05:29
Mtn cancelation
Hi I took an mtn sim only contract on the 3 May 2020. I was advised in the branch that should I not be happy with the contract I could cancelled at any time as there would be no penalties because there is NO device. I phoned the cancellation department to cancel the contract as it is not working for me. They said that they will charge me R853. 00 to cancel the contract and that they are unable to give a me cost to do an early cancellation.
I am prepared to pay for one month subtription as a notice period but I think R853 is not being fair.
I await your response.
Kind Regards Reshmee
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Reshmee K's updateReviewer Update
16 Mar 2022, 13:31Good Day MTN
I would like to bring the below to your attention.
After speaking to Alice Van Der Merwe I paid the R299.00 and requested that the account gets closed.
I received an email from the legal department with confirmation that the account is settled and closed and I was later handed over to Nu Debit.
I forwarded the settlement email to Nudebt and they sent me confirmation that they sent the account back to MNT.
On the 14 March 2022 , I purchased a property on auction , only to find out that my bond was declined due to my MTN account being handed over.
Bear in mind I had to pay R10 000 in cash before I could bid.
I lost my R10 000 as my bond was declined because MTN handed me over, yet I owe MTN nothing.
I then received a call from another debit collection company which agreed to listing me on credit bureau as a slow handed over client.
I am really up set and hoping to find a way forward as soon as possible.
Kind Regards
Reshmee
***
I would like to bring the below to your attention.
After speaking to Alice Van Der Merwe I paid the R299.00 and requested that the account gets closed.
I received an email from the legal department with confirmation that the account is settled and closed and I was later handed over to Nu Debit.
I forwarded the settlement email to Nudebt and they sent me confirmation that they sent the account back to MNT.
On the 14 March 2022 , I purchased a property on auction , only to find out that my bond was declined due to my MTN account being handed over.
Bear in mind I had to pay R10 000 in cash before I could bid.
I lost my R10 000 as my bond was declined because MTN handed me over, yet I owe MTN nothing.
I then received a call from another debit collection company which agreed to listing me on credit bureau as a slow handed over client.
I am really up set and hoping to find a way forward as soon as possible.
Kind Regards
Reshmee
***
RK
Reshmee K's update16 Mar 2022, 13:31
Reviewer Update
Good Day MTN
I would like to bring the below to your attention.
After speaking to Alice Van Der Merwe I paid the R299.00 and requested that the account gets closed.
I received an email from the legal department with confirmation that the account is settled and closed and I was later handed over to Nu Debit.
I forwarded the settlement email to Nudebt and they sent me confirmation that they sent the account back to MNT.
On the 14 March 2022 , I purchased a property on auction , only to find out that my bond was declined due to my MTN account being handed over.
Bear in mind I had to pay R10 000 in cash before I could bid.
I lost my R10 000 as my bond was declined because MTN handed me over, yet I owe MTN nothing.
I then received a call from another debit collection company which agreed to listing me on credit bureau as a slow handed over client.
I am really up set and hoping to find a way forward as soon as possible.
Kind Regards
Reshmee
***
I would like to bring the below to your attention.
After speaking to Alice Van Der Merwe I paid the R299.00 and requested that the account gets closed.
I received an email from the legal department with confirmation that the account is settled and closed and I was later handed over to Nu Debit.
I forwarded the settlement email to Nudebt and they sent me confirmation that they sent the account back to MNT.
On the 14 March 2022 , I purchased a property on auction , only to find out that my bond was declined due to my MTN account being handed over.
Bear in mind I had to pay R10 000 in cash before I could bid.
I lost my R10 000 as my bond was declined because MTN handed me over, yet I owe MTN nothing.
I then received a call from another debit collection company which agreed to listing me on credit bureau as a slow handed over client.
I am really up set and hoping to find a way forward as soon as possible.
Kind Regards
Reshmee
***