CM
Claudette M
1 reviews | Active since Jul 2018
03 Jan 2019, 17:08
MTN Canal Walk. Worst Manager!!!
Worst experience at MTN Canal Walk. Manager doesn't deserve the Title Manager. So rude. Screaming in front of all the customers. Disgusting!!!!! And belittle my Boyfriend I front of all the customers!!!
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MTN South Africa's replyOfficial
07 Jan 2019, 16:01Good day Claudette
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send me via email your MTN number as I have checked the one provided here
and found it’s not one of ours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send me via email your MTN number as I have checked the one provided here
and found it’s not one of ours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply07 Jan 2019, 16:01
Official
Good day Claudette
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send me via email your MTN number as I have checked the one provided here
and found it’s not one of ours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly send me via email your MTN number as I have checked the one provided here
and found it’s not one of ours.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team