CH
Candice H
1 reviews | Active since Jul 2010
23 Oct 2015, 13:20
MTN can't repair my phone - but a 3rd party could
In September, we took one of our contract phones still under warrantee to be repaired by MTN.<br> The keyboard was not working properly. Same issue as another handset as well which was repaired in CPT.<br> MTN said that the phone was \not economically viable"to repair.<br> According to them"
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Replies (1)
MTN South Africa's replyOfficial
26 Oct 2015, 13:37Hello Caz01,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number or the IMEI number for the device to send to the request to the repair center for feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number or the IMEI number for the device to send to the request to the repair center for feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply26 Oct 2015, 13:37
Official
Hello Caz01,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number or the IMEI number for the device to send to the request to the repair center for feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please can you assist us with the JOB card number or the IMEI number for the device to send to the request to the repair center for feedback.
Kind Regards,
Alice van der Merwe
***