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liezel J
1 reviews | Active since Dec 2013
27 Mar 2015, 19:55
MTN can't get billing right!!!Useless people
Last month I received a random call limit number. Guess what??! SAME BS!! SAME random number. Pointless to say they respond WHEN IT IS JUST EMPTY PROMISES!!!! Wish I had money to buy a bill board about their pathetic attitude to custom service. Am canceling my debit order and moving my business.
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Replies (1)
MTN South Africa's replyOfficial
08 Apr 2015, 09:19Hello TheChiliTree,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system I see that you line is active and your credit limit was increased.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system I see that you line is active and your credit limit was increased.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply08 Apr 2015, 09:19
Official
Hello TheChiliTree,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system I see that you line is active and your credit limit was increased.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system I see that you line is active and your credit limit was increased.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***