1 reviews | Active since Feb 2010
MTN can burn in HELL for all i care
MTN is one of the most useless companies when it comes to customer service. i have been a loyal customer of MTN now for 11 years, through Nashua Mobile first and now for past year directly with MTN. <br> I have bought 2 properties, 3 vehicles, and yet every 2 year when I try to upgrade my contract, it is the same story with MTN -- !! You do not qualify due to your credit rating !! -- Credit Rating!!! ***!!! You have now embarrassed me for the last time!<br> this time MTN will loose a long standing, loyal ( i have never missed a payment on any contract since i first got my number) because of R30 more a month that they will not approve me to upgrade. <br> You can take your service, shove it where the sun do not shine, fry in the fires of HELL, and at this point i still would not care. <br> <br> when this contract is up (september) you lose another customer!!!!!
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to the new credit rules, we now have to follow the new credit vetting rules even with our existing customers.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Due to the new credit rules, we now have to follow the new credit vetting rules even with our existing customers.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***