GI
Güte Immelman

1 reviews | Active since Mar 2018

15 Mar 2018, 13:17

MTN (calls/stores/SMSs) repeatedly wasting precious time and money.

MTN South Africa is the most *********** company I've ever had to deal with. Every staff member has been spinning a different story. For months I've been paying for an extra bank account, simply because they're failing to update my details, after numerous tries via the call centre and different MTN stores. Now they are warning me of account suspension. Is there a way to quit my contract or can I speak to a manager that won't be lying with conviction?

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Replies (1)
GI
Güte Immelman's update28 Mar 2018, 14:04
Reviewer Update
Hello Mike, My account has been suspended. I can't get through to the call centre as my number is now "invalid". I'm quite desperate. Please will you assist me, can you kindly phone me on ********** or ********** (office). MTN does have my banking deets. They've read it to me a hundred times. The money debit order for this and next month will supposedly go off on my new account on 1 April, BUT this month's have bounced, so it is definitely untrue. I can deposit into the ABSA account RIGHT NOW, but do need a reference number and NEED my account to be activated straight away. Any help will be appreciated, Güte