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qabuketholwa M
1 reviews | Active since Apr 2019
05 Apr 2019, 05:36
mtn callertunez not ring
Hi i have 2 callertunes i bought as i like to use it to entertain my callers my problem it not ring on below mtn number i try to send email on customer care and rep**** said they activated it for me but still now no callertunez ring
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Replies (2)
MTN South Africa's replyOfficial
05 Apr 2019, 10:57 Good day Qabuketholwa Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. As per our telephone conversation, I have deleted the caller tunes and credited you with R5.00. Please buy a new caller tune and make sure to set the times you want it to ring. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply05 Apr 2019, 10:57
Official
Good day Qabuketholwa Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. As per our telephone conversation, I have deleted the caller tunes and credited you with R5.00. Please buy a new caller tune and make sure to set the times you want it to ring. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
qM
qabuketholwa M's updateReviewer Update
05 Apr 2019, 11:12Thanks a lot now it works perfect it activated.
qM
qabuketholwa M's update05 Apr 2019, 11:12
Reviewer Update
Thanks a lot now it works perfect it activated.