JH
Jeanette H
1 reviews | Active since Jan 2015
05 Apr 2018, 08:47
MTN CALLERTUNE
Please could someone assist me on how to remove a caller tune from my phone. I keep receiving a message advising me that my caller tune has been renewed. I do not know how to stop this subscription as there is no opt OUT or STOP options. There are 2 of our phones affected by this.
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MTN South Africa's replyOfficial
05 Apr 2018, 09:55Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for online assistance, on voice mail.
Please confirm the cell number in question for the caller tunes to be removed we do not pick up any caller tunes on cell ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply05 Apr 2018, 09:55
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for online assistance, on voice mail.
Please confirm the cell number in question for the caller tunes to be removed we do not pick up any caller tunes on cell ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,