MTN CALLER UPGRADE SYSTEM - BE CAREFUL!!!!!!!

Be extremely careful of MTN callers wanting you to upgrade. You are busy in your daily things and do not realize what is really happening! Yesterday we got called and somewhere somehow there was a misunderstanding. When my husband went to Amanzimtoti MTN store he realized all 3 contracts has been changed and was not happy with it. THe store did not bother to help or could not help. I asked a lady at Newton park MTN to please help. Charlene Weideman has tried everything, she has been in contact right though the day. Thank you! I tried everything but we still battle to get these upgrades reversed. I spoke to a Neledi at *** and she assured me it was being reversed. Yet Mrs Weideman found it not to be true. Since MTN started we have been a customer, yet we still get treated as a number not a client. We want all contracts to revert back to what it was on the 10th of November. WE ARE NOT HAPPY THAT THIS CAN NOT BE STOPPED. Even a Debi check has been approved on the one contract without our knowledge!!!