IM
Ivan M

1 reviews | Active since Jan 2018

10 Jan 2018, 07:17

Mtn caller tunes

I recieved a sms stating that i have subscribed to caller tunes- i have not- and my phone now rings with a kinky tune mtn has given various codes and nothing works i can not get it removed Y'ello! You have sent an invalid request. Please resend your request.Dear Customer, Your query has been escalated with reference number 1- ********** 5181. Thank you for using MTN. Have a Yello day And various attempts more My number ********** 152

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jan 2018, 17:31
Official

Dear Valued Customer,

We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.

Kindly be advised that we have the number *** on the system the caller tune is deactivated.

Regards

Mike Ramaboka

Complaints Management Team