MTN callcentre misleads

Mtn is Terrible!!!!!! What a disappointment!!!!!! A Callcentre phoned me a view days before my Birthday and sold me a Telephone contract for my Daughter.

They told me that the contract will cost me R237 @ month and will have R110 Airtime and then during the month I will get R55 Airtime and then still later R55 Airtime.

I asked if all the steps I have to take to get the contract started will be included in the box when deliverd to me.

I got the box with phone and 3 simcards and a delivery note. No instructions nothing telling what bought myself or signed myself up for. I got 30gig the first month to do all the upgrades. After the first payment I only realised that this contract is not what I was hoping it to be. My daughter need data not airtime and the airtime cannot be converted to data. I tried to cancel and had to phone 3 different numbers to cancel and it did not work. I had to go to the MTN store in the next town.

They sent an e-mail and the call centre phoned me and would have rep**** in 3 days after listening to the call. I am still waiting. They told me not to use the extra simcards which I did, but still I am waiting. And money is still being deducted from my account 4 months later.

So defenitely would not encourage anyone to accept calls from MTN call centre. Even the shops discourage people to work through the callcentres due to all the problems they have to sort out.