GO
Guy O

1 reviews | Active since Jun 2012

20 Jul 2018, 08:22

MTN Call Centre useless!

So, what is the Point of having NO personal answering on the main call centre, this automated answering is useless! going to the MTN shop is a waste of time and unnecessary.

135 national call centre with no one to answer! what a joke of a company!!!

0
Replies (2)
MTN South Africa
MTN South Africa's reply24 Jul 2018, 03:31
Official

Good day Guy,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with further details with regard to your complaint so that we may prioritize and resolve your complaint.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

GO
Guy O's update24 Jul 2018, 08:35
Reviewer Update
Good day Ishie, Im still not able to reach a person on your 135 customer support number! what information would you need? you simply have to have someone answering the call!