WM
Wesley M
1 reviews | Active since Mar 2009
08 Sept 2015, 14:55
MTN CALL CENTRE USELESS
I am exceptionally unhappy with the level of service I am receiving from the call centre. They are inadequate, unprofessional and in my opinion, useless!!!!<br> <br> Can someone who knows what is happening at MTN call me.<br> <br> MTN had strikes. No call centre. No self-service. <br> <br> I need resolve on my account. Please call to assist and restore my hope OR I will get our company to close the contract agreements with you.<br>
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 16:15Hello Wez,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide the contact cell phone number as this one is not Complete.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide the contact cell phone number as this one is not Complete.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 16:15
Official
Hello Wez,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide the contact cell phone number as this one is not Complete.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly provide the contact cell phone number as this one is not Complete.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,