MTN call centre once again not up to scratch

Once again, MTN is utterly astounding in their inability to handle simple matters.<br> <br> My contract needs to be migrated to prepaid before tomorrow (14/04/15) as tomorrow will start another billing cycle and I will be liable to pay for another month of service. I have been trying, unsuccessfully, to reach the MTN call centre in order to migrate the contract for the past week and a half. At the best, I am on hold for a few minutes before my call is cut off, at the worst I have been on hold for up to 45 minutes before the call drops. The staff are either deliberately dropping calls or the network is ***********, either way I am disgusted. <br> <br> I have sent an email to MTN but have not received any form of a response. I will not be paying for another billing cycle, the ball is in YOUR court MTN.<br> <br> Also, the MTN direct line is pathetic, ID+mobile number needs to be entered, regardless of which combinations I use (my own details, or details of other people who are with MTN) I get the same response - ID and sim numbers do not match, when I select the option to speak to a consultant the call is dropped. <br> <br> I am absolutely disgusted with this service.