MM
Motho M
1 reviews | Active since Mar 2009
26 Jul 2015, 09:12
MTN Call centre not answering calls
50mb disappeared from my account and i have been trying to call MTN since yesterday without any success. At times they just drop the line.
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Replies (1)
MTN South Africa's replyOfficial
05 Aug 2015, 09:32Hello filee1,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that you are on the MTN Anytime 100 Top-up package including 25 sms and 100MB bundle plus 55MB giveback data bundle. The 55MB giveback data bundle is promotional data and it expires after 3 days.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that you are on the MTN Anytime 100 Top-up package including 25 sms and 100MB bundle plus 55MB giveback data bundle. The 55MB giveback data bundle is promotional data and it expires after 3 days.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply05 Aug 2015, 09:32
Official
Hello filee1,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that you are on the MTN Anytime 100 Top-up package including 25 sms and 100MB bundle plus 55MB giveback data bundle. The 55MB giveback data bundle is promotional data and it expires after 3 days.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that you are on the MTN Anytime 100 Top-up package including 25 sms and 100MB bundle plus 55MB giveback data bundle. The 55MB giveback data bundle is promotional data and it expires after 3 days.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***