KP
Kriyen P

1 reviews | Active since Mar 2016

07 Dec 2020, 16:21

MTN call centre inept as usual. Sort out my contract.

I tried to go in store to sign up for the "Black friday WEEK" special. They said they can't do it in store. I tried to sign up for it via the online portal. I got an email to tell me that my application was pending. Nobody got back to me. Then some lady called me, had an attitude and said she doesn't have to honour anything coz it's not black friday anymore EVEN THOUGH THE AD SAYS TILL THE 9TH OF DECEMBER and then she proceeded to cut the call. I have been calling since 2 o clock today trying to find out the status of my application. I've been redirected over 10 times and not once was I sent to the department I asked for. If only i could remember the names of the people so I can get them all in trouble for being absolutely inept.

I signed up AGAIN now via the online system, hoping that I get a call versus me needing to call in and get given the run around again.

first *** second ***

Sort this out.

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