NP
Neil P
1 reviews | Active since Nov 2014
07 Jul 2015, 14:50
MTN Call Centre dysfunctional
Ever since MTN had a strike, their call centre has been completely dysfunctional. If one dials the 808 number it just plays \eternal music"and entirely unhelpful \""did you know\"" messages."""
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Replies (1)
MTN South Africa's replyOfficial
15 Jul 2015, 11:48Hello neilparker62,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Thank you for taking my call, hopefully next time you call the call center all will be back to normal.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Thank you for taking my call, hopefully next time you call the call center all will be back to normal.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply15 Jul 2015, 11:48
Official
Hello neilparker62,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Thank you for taking my call, hopefully next time you call the call center all will be back to normal.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
Thank you for taking my call, hopefully next time you call the call center all will be back to normal.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Winnie
REQ:***
Best regards,