MTN CALL CENTRE - DISGUSTING SERVICE!!!!

I am disgusted by the way my call centre query was just handled.

I called in once and the call was dropped while the agent was handling my query

Then I called a 2nd time and asked for the team leader immediately and my request was blatantly denied! the team leader Elizabeth Makoma refused to come to the phone. the agent Nomthandazo Zulu was not able to handle my request and was unable to get her to come to the phone. They muted the call and eventually dropped the call.

just called for a 3rd time and they put me on hold and dropped the call again.

I want a senior manager to call me - i am disgusted by this service.

I will put this on social media if this is not resolved today!