*********** MTN call centre consultants

My interaction with various MTN consultants this morning have been hideous. I have not taken record of all the agents I spoke to however the last interaction was with an Agent named Kaylin. Upon the previous information that’s been given to me I was advised that we need to get hold of the data department to load our data to the wifi router however Kaylin advised that because a late payment was made, we will have to wait for an entire month before our services are restored, I advised Kaylin that it does not make sense however instead of explaining the procedure to me he proceeded to tell me had I paid in time I would not be in this position, I prompt Kaylin to refer to the previous notes as I was given different information from previous agent/s at which he advises he will not, the level of professionalism was null in void and Kaylin was utterly rude without listening to me, profusely speaking over me until he hung up on me.I have pleaded so many times to change my debit order date however that have not been successful.My biggest concern right now is that I will be debited again this month for a service that’s not been given to me.I am pleading with hello peter to assist me with a senior staff member from mtn to assist me with my business mtn wifi contract.