1 reviews | Active since Nov 2009

28 Nov 2017, 19:26

MTN Call Centre

I dont know why I must call the call centre if the call is always disconnected (808). This looks like the only alternative to contact them. MTN... Why is it that I always have to call the Call Centre to have call forwarding disabled? I dont want voice mail. Why cant I disable it from my phone? Cant the Samsung D6, S7 and S8 do this? It says this function is not supported by the phone. Can you please fix this for me and fix your call centre. Thank you.

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Dec 2017, 09:48
Official

Good day Jan,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

This is to confirm that this matter has been resolved, the voice mail service has been removed from your number.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,