MTN CALL CENTRE

<p>ON 01/08/2016 I called MTN call centre and spoke to Thato Modise she was so rude on the phone to a point where she hanged up the phone because i requested to speak to her superior. My story begin on the 12 July 2016 where i decided to by a new phone, however within 5 days the phone started giving me problems and I took it back to the MTN shop on the 18 July 2016. the phone I purchased at Phumulaqni Mall. My query was to check if my phone waI ready and where can I go collect it since the mall was hit by a Tonardo. Little did I know that I was going to hold for 25 minutes before my call was answered by someone who will give me bad attitude and change the language that i was speaking to her language of preference and at the end she hanged up the phone. she has surely made sure that the day I get my phone back I change my service provider. </p>