MTN call centre

<p>I added a 1GB once-off databundle via the MTN Active websit on 05/05/17 @ 14:09,and after 2hours I had still not received my data. I then called the call centre and was told I'd been billed for it but they could see that the data had not been released and they need to log a call to get it sorted. On 08/05/17 @ 14:41 i loaded another 1GB bundle and this time i received it immediately received it. Numerous calls and reference numbers fot these calls to the call centre and I was on one occasion told the call was never logged by the previous person and the agent who told me this promised me that she would log the call which when i called again was told that that person logged the call incorrectly!!! Today 15/05/17 I called again to find out what is going on and I was told that the problem has been resolved as I had recieved the bundle I loaded on 08/05/17!!!! So I then ask about the bundle I loaded on 05/05/17?? The agent had no idea about this so obviously absolutely NOTHING had been done about any calls I had logged!?!?!?!?!?!?!?!?!?! Now I have another ref number and have to wait another 24 to 72 hours to probably be told again that either the call has been resloved or that nothing has been!!!!!!</p> <p>You cannot rate MTN call centre's service as there is NONE AT ALL!!!!!!!! </p> <p>Gave 1 star rating as 0 was unfortunately not an option!!</p>