MTN call center

I have never been so belittled in my life, trying to get help from MTN about my data. I was told that nothing can be done since I am on prepaid and not on contract. Whilst trying to explain my story I was told that I should keep quiet as she (the call centre agent) was talking. While hoping she could hear my side of the story and i was trying to talk, I was told that it is because of such 'an attitude' that i will never succeed in resolving my problem. Whilst begging for her to listen to me, she just kept quite on the phone and decided she was done talking to me, till she eventually decided to drop the call.....way to go call centre agent from MTN.