LD
Lorna D
1 reviews | Active since May 2020
08 May 2020, 13:38
MTN call center ???? anyone there????
So, can someone explain to me from MTN why no one answers the call center line. I press 0 cause i need to talk to a HUMAN BEING, and then - nope wrong number try again. A human to call me would be great right now.
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MTN South Africa's replyOfficial
12 May 2020, 10:56Dear Lorna D
Thank you for taking my call.
Please note that I have escalated the matter to our engineers to investigate, I am sorry about the inconvenience caused to you.
Regards,
Ebbedene Andrews
MTN Complaints Management Team
Thank you for taking my call.
Please note that I have escalated the matter to our engineers to investigate, I am sorry about the inconvenience caused to you.
Regards,
Ebbedene Andrews
MTN Complaints Management Team
MTN South Africa's reply12 May 2020, 10:56
Official
Dear Lorna D
Thank you for taking my call.
Please note that I have escalated the matter to our engineers to investigate, I am sorry about the inconvenience caused to you.
Regards,
Ebbedene Andrews
MTN Complaints Management Team
Thank you for taking my call.
Please note that I have escalated the matter to our engineers to investigate, I am sorry about the inconvenience caused to you.
Regards,
Ebbedene Andrews
MTN Complaints Management Team