MR
M R
1 reviews | Active since Nov 2024
06 Aug 2025, 14:12
mtn call center
I have been on the line with the MTN call center for 2 hours and did not get any service. I had to call in 3 times and got no assistance, they put you on hold for a lifetime!!! all i needed was an escalation email to be sent. this takes less than 5 minutes.... 2 hours later and still nothing. when i request to speak to a manager/supervisor, they do not come to the phone, they are scared and hide away... so there is no escalating anything with MTN.... he worse service i got from a call center and their supervisors/manager totally useless.... why are they managers/supervisors???
Helpful (0)
Replies (3)0
Replies (3)MR
M R's updateReviewer Update
06 Aug 2025, 14:32Khanyisile was the most unhelpful supervisor!!!!
the rest of the MTN staff is ***********
the rest of the MTN staff is ***********
MR
M R's update06 Aug 2025, 14:32
Reviewer Update
Khanyisile was the most unhelpful supervisor!!!!
the rest of the MTN staff is ***********
the rest of the MTN staff is ***********
MR
M R's updateReviewer Update
06 Aug 2025, 14:33useless
MR
M R's update06 Aug 2025, 14:33
Reviewer Update
useless
MR
M R's updateReviewer Update
06 Aug 2025, 14:35i made 5 call to mtn and still no assistance... what is wrong with the people at MTN???? they do not understand english.... especially if you ask to speak to a manager, they become dom!!!!
MR
M R's update06 Aug 2025, 14:35
Reviewer Update
i made 5 call to mtn and still no assistance... what is wrong with the people at MTN???? they do not understand english.... especially if you ask to speak to a manager, they become dom!!!!