RJ
Rona J
1 reviews | Active since Dec 2018
28 May 2019, 22:14
Mtn Call Center
Mtn call center calls me everyday, even when I tell them I am not interested in the promotion. They phone me at 22:00 at night!!! Who phones that time of the night???? I have a contract with Mtn but if they not going to stop then I will cancel my contract. I will not tollerate this any longer
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 May 2019, 10:32Good day Rona
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will urgently address this with our sales teams. Please note our MTN Direct team would not be calling you at such a time as their operational hours are 08:00 - 17:00, Monday to Friday.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will urgently address this with our sales teams. Please note our MTN Direct team would not be calling you at such a time as their operational hours are 08:00 - 17:00, Monday to Friday.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply29 May 2019, 10:32
Official
Good day Rona
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will urgently address this with our sales teams. Please note our MTN Direct team would not be calling you at such a time as their operational hours are 08:00 - 17:00, Monday to Friday.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We will urgently address this with our sales teams. Please note our MTN Direct team would not be calling you at such a time as their operational hours are 08:00 - 17:00, Monday to Friday.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,