AP
Abdul P

1 reviews | Active since Aug 2012

11 Mar 2019, 15:56

MTN business once again provides the worst service in the telecom industry.

MTN business once again provides the worst service in the telecom industry.

I signed up for a black Friday deal in Nov 2018 and I still have NOT received my package but MTN DEBITS MY ACCOUNT every month. Its already March 2019, ITS BEEN MONTHS already!!!!

I fail to understand the logic and reasoning behind this, how can MTN just take my money without delivering any service.

I'm not asking for favors or anything extra, all I'm asking for is what I'm PAYING for every month. Is this so difficult? Or is MTN *********** to do this? Or do they just not care about customers. Absolutely disgusted, have never seen such pathetic level of service before.

I have been in contact with numerous individuals at MTN since December but they are also just as useless.

- Jason Annetts, Business Development Manager, C: +27 83 ********** , **********

Jason is like the worst individual in the world, makes empty promises but cant even return a call or even follow up on an email.

To be honest people like him are the reason why people move over to CELLC or Telkom.

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Replies (1)
AP
Abdul P's update12 Mar 2019, 09:49
Reviewer Update
I need a time frame as to when my query will be solved as i have received previously, acknowledgment of my dispute from MTN only for nothing to happen further