1 reviews | Active since Dec 2021
MTN BUSINESS IS A MAJOR DISAPPOINTMENT THAT CAUSES BUSINESS DISRUPTION
#mtnsa #mtnsp #mtn ā ļøš š¤š§
We have been loyal customers of MTN Business for 14 years now and since the 13 December 2021 we lost connectivity to our 4G, LTE, HSPA, HSDPA, UMTS coverage and the matter has not been resolved within their SLA.
We are genuinely experiencing an inability to get coverage on mobile smartphones and on our routers, even with resetting etc etc.
We have performed network tower signal tests, speed tests from different parts of our premises even at the nearest MTN tower(the only place where the signal is resilient).
We have received extremely bad customer service from MTN Business and their coverage department and we definitely feel that something is definitely up and we strongly do not recommend MTN Business to any start ups or SMME's and large corporates to government based on our personal unbias experience herein on our current query with MTN.
If you know anyone senior at MTN that can intervene please refer them to this post as they can inbox me to communicate further.
As a result of this disasterous level of coverage and bad customer service we have suffered major business downtime and interruption.
