MTN BUNCH OF USELESS LAZY PEOPLE

I AM VERY VERY FISSED THIS STUPID PEOPLE ARE DEBITING MY ACCOUNT AND I'VE BEEN TRYING TO SOLVE THIS PROBLEM BUT I'VE BEEN SENT FROM PILLAR TO POST.THE STORE SAYS THAT THE CALL CENTRE MUST ASSIST IN THIS MATTER BUT THE CALL CENTRE SAYS THEY CAN'T DO ANYTHING ALSO BILLING NEEDS TO FIX THIS.A TASK WAS LOGGED AND REF: *** WAS GIVEN TO ME.THE BAD PART ABOUT THIS IS THAT WHEN I CALLED TO HEAR HOW FAR THEY WERE I WAS TOLD THE CASE WAS CLOSED BUT THERE WAS NO COMMUNICATION AS TO WHAT THE CONCLUSION WAS I WAS JUST TOLD THE CASE WAS RESOLVED HOW THE HELL???IN THE FIRST PLACE I OPENED THE CONTRACT FOR R650 FOR THE TWO PHONES OF WHICH THIS WAS A SPECIAL.SO NOW EVERY MONTH A DIFFERENT AMOUNT IS BEING TAKEN EITHER R900 OR R1000 AND THIS IS PURE BULL**** COZ I DID NOT SIGN UP FOR THAT.WHY AM I PAYING MORE AND THAT WAS NOT THE ADVERTI*****T,I AM NOT GOING TO LEAVE THIS I AM TAKING THIS FURTHER I WILL TAKE THESE PHONES BACK AND THEY WILL PAY ME BACK WHAT I ALREADY PAID. NOW I WAS GIVEN ANOTHER *** THEN WHEN I CALL AGAIN THEN THEY TELL ME IT IS RESOLVED???I WANT ANSWERS I WILL NEVER NEVER SEND ANYONE TO MTN.ALL THIS IS FALLS ADVERTI*****T.SO MY QUESTION IS IF NOBODY WORKING AT MTN CAN HELP ME WHO THE HELL MUST HELP ME?WHY DO THEY EVEN STILL HAVE JOBS COZ THEY ARE USELESS.