1 reviews | Active since May 2016

01 Dec 2016, 15:07

MTN Bullying the Elderly too!

<p>My Uncle has had a mtn contract with Autopage for 9yrs and 8 Months until his contract was transferred to mtn due to Autopage closing down or something! In these 10 years he has had 4 upgrades and never paid more than 500 Rands on his contract! </p> <p>1st Month with MTN and you debit R 2000.00 Second month he is owing R7000.00 .</p> <p>When he enquires how come you now threatening and have shut down a number he used for 10 years!</p> <p>You guys are spineless! Disgusting!!</p> <p> ********** 832</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply01 Dec 2016, 15:30
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that this acc has been handed over to our legal department. Kindly contact our legal department on *** for further asssistance. thanks.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Regards,

Ishie.

MTN South Africa
MTN South Africa's reply01 Dec 2016, 15:40
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that this acc has been handed over to our legal department. Kindly contact our legal department on *** for further asssistance. thanks.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Regards,

Ishie.