MTN bull***t service: **********

If I could rate zero or below I would. MTN are ********** and ******* of the last degree. In December they debited on a date that was not agreed upon, so their deduction bounced, naturally. Instead of sending out another request or contacting me they suspend my services. Now I call them and they say I should pay, I told them to deduct at that very moment even, then all of a sudden the amount is not what I agreed to or what they sent me on the suspension SMS. the consultant has the nerve to tell me it is for reconnection fees. So after a long argument back and forth I informed her she can deduct and I will forward my complaint to the ombudsman, and I want a copy of the recording for the call. Now all of a sudden they cannot send me the recording, but when they disclaim they say calls are recorded for quality and security purposes and can be made available upon request... I demanded that recording and was told only a manager can send it and there isn't one on duty I should call back tomorrow. MTN is the worst service provider and hires the most useless staff