MTN Bull****

Active - Waiting for supplier acknowledgement Date submitted 22-02-18 14:13 Date and time of complaint December 18, 2017 2:08 PM Name of the supplier MTN Supplier branch Sccottburgh Customer name Steven Anderson MTN Cellphone number ********** 285 MTN Account number ********** 091081 I.D. number ********** 285 Other contact number ********** 285 What other complaint forums have you used? Branch no response Email ********** Agent Name Duncan Fourie MTN Branch / Department Scottburgh Reason for using getclosure! No feedback promise after promise and I think they bull**** me on sale date I was told it is 30 GB device now only show 5 GB Client with them over 20 years and they have already deducted 2 debit orders from my account without me having what I paid for. Nature of complaint Poor service - Poor service at call centre or shop floor/ No feedback received Complaint description No feedback promise after promise and I think they bull**** me on sale date I was told it is 30 GB device now only show 5 GB Client with them over 20 years and they have already deducted 2 debit orders from my account without me having what I paid for Proposed solution I would like to cancel my contract by giving 30 days notice Solution description I do not thing they will get it right we now on 2 months Outcome rating No comment Rating of how the supplier dealt with the complaint No comment How do you rate the Getclosure service? No comment