MTN bullies customers into paying disputed account

I lodged a dispute over a month ago regarding incorrect data charges loaded to my account. MTN therefore admitted that my (paid for) data bundle had not been loaded and logged a query/request for the account to be credited with the amount which was incorrectly charged for. Despite the fact the request was logged, I have to date not received a response to my complaint nor has my account been credited. My account has however on 2 separate occasions been suspended due to \non-payment"even though the only amount which hasn't been paid is the disputed amount. I have contacted the call centre each time my account has been suspended and each time a further note is made and my account is TEMPORARILY reactivated. The credit controller assigned to my account is clearly too busy to read the numerous notes left on the system prior to giving the instructions to suspend services.This ******ing behaviour is completely unacceptable and I will not be bul**** into paying an account which is clearly wrong. Why should customers be penalised for MTN's incompetence. I will most certainly not be renewing my contract with MTN and will be sure to never recommend this service provider to anyone. """