Mtn broke my heart and I hate the company now that I loved for over 10years!

I've been a client of mtn for going on 10 years.. And for the first time I've had the best and worse experience.. Last year November I got emails and sms from you guys saying I'm due for upgrade, every single month I got these until this year in June I finally decided to upgrade except it was not time to upgrade but nobody told me that and nobody told me that I have a migration fee of R6100 the first month after I upgraded..

Since then I have been on the phone with so many agents some really tried to help and others didn, I have been going back and forth to the mtn store in tygervalley where I would ask for Kim because she is the one who upgraded me, sometimes she would not be in and no1 else understood the situation whoever assisted me just expected me to pay and leav. I have been calling you mtn, I've been paying to the best I can just to get this off my name I did not run away and yet today I received an email to say that I am handed over. Not 1 person called me or responded to my emails asking for assistance.

After being loyal to you people for 10 whole years I would like to inform you that my last upgrade was just that, my last as soon as my contract is done I will not be renewing you guys disapointed me, I bragged about your business for 10years..i am done.

I will sort out this problem I have with you on my own just like I have been doing there after I am done.

Mtn and telkom are the same.. Never thought I'd say that ever