PJ
Pieter J
1 reviews | Active since Oct 2014
04 May 2019, 15:21
MTN Brits
Wanted to upgrade at Brits Mall MNT. They did not have access to the save.
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Replies (2)PJ
Pieter J's updateReviewer Update
06 May 2019, 13:13Is it ****ible that I still did not hear anything from MTN?
PJ
Pieter J's update06 May 2019, 13:13
Reviewer Update
Is it ****ible that I still did not hear anything from MTN?
MTN South Africa's replyOfficial
06 May 2019, 13:47 Good day Pieter
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your complaint to the Store manager and Regional Manager for investigation, they will be in contact with you asap.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Juggannadh Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your complaint to the Store manager and Regional Manager for investigation, they will be in contact with you asap.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply06 May 2019, 13:47
Official
Good day Pieter
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your complaint to the Store manager and Regional Manager for investigation, they will be in contact with you asap.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Juggannadh Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your complaint to the Store manager and Regional Manager for investigation, they will be in contact with you asap.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Juggannadh Complaints Management Team
Best regards,